Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+. Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10. Remove "HP Support Solutions Framework" through Add/Remove programs on PC Open Home Page - HP Easy Start > Click to open Category Software and Drivers Download and Save the current version of the Easy Start Software installation package to install your print software Easy Start can be used to install your printer software and / or the HP Smart application. HP Support Solutions Framework - Windows Service, localhost Web server, and Software. 
This tool will detect HP PCs and HP printers.
Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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